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Frequently Asked Questions

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Tables

Will a reclaimed or rustic table have an uneven surface?

Not necessarily. Rustic and reclaimed tables can range from gently textured to very smooth. Some of our tables have a more even top (often with a matt varnish finish), while waxed finishes keep a more natural look and feel. Read more in our guide post on rustic surfaces and how to care for them.

Will the wood crack or split over time?

Our tables are made from properly dried timber and built to be stable for everyday use. In normal home conditions, you shouldn’t see splitting. If you ever notice anything unusual, contact us and we’ll advise. (As with any solid-wood furniture, it’s best to avoid placing the table right next to strong heat sources like radiators, which can excessively dry timber.)

Read more in our guide post on rustic surfaces and how to care for them.

What’s the difference between wax/limewash and varnish?

Wax and limewash give a softer, more authentic finish that’s easy to refresh over time and wears in naturally. A matt varnish can provide a more even, wipe-clean surface while still keeping a natural, non-gloss look - ideal if you prefer a smoother tabletop. Read more in our guide post on rustic surfaces and how to care for them.

How do I keep a rustic table looking good day to day?

Both waxed and varnished finishes are easy to live with. For everyday cleaning, simply wipe with a soft damp cloth and dry afterwards, and use placemats/coasters for heat and liquids. Waxed tables are easy to maintain because the finish can be refreshed when needed with a light re-wax, while matt varnished tables offer a smooth, wipe-clean surface that stays looking even with minimal upkeep.

Where are your tables made and can I order a bespoke size?

Most of our tables are handmade in the UK from reclaimed pine sourced in here or Europe. We can often offer bespoke sizing on request to suit your space. Some designs are made in limited batches or as one-off pieces, depending on the reclaimed timber available and the specific craftsmanship involved - natural variation in the wood means no two tables are ever exactly the same. If you have a particular size, finish or seating requirement in mind, contact us and we’ll advise on the best options.

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What is the return policy?

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We can offer an exchange or refund on items that are returned to us in the same condition, including packaging, and sold within 14 days of receipt.

We do not accept returns on antiques as noted on the product pages. Read our Return Policy on non-refundable items.

Are any purchases final sale?

We are unable to accept returns on certain items like genuine antiques or bespoke furniture. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. For large furniture we will aim to ship it within 5-7 days, depending on courier availability. Smaller items are shipped within next 2 days. Once your order has shipped, you will receive an email with further information. Due to the handcrafted nature of bespoke tables, lead times typically range from 8-12 weeks, though this may vary depending on design complexity and workshop capacity.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. For large furniture typical shipping cost is approx. £69. You will always know the shipping price before you purchase.

Can I visit the showroom during weekdays?

Yes, we welcome visitors on any days, however prior notification is required so we can meet you there. As we operate on a small scale, we only open on weekends from 11am-3pm.